As an eCommerce marketer, it is easy to fall into the trap of thinking that setting up a website, having sales and having paying customers will bring in lots of revenue. The stark reality is for customers to return repeatedly, it is all about targeting your customers with specific marketing messages. Internet marketing is all about knowing your customer intimately.
Can you answer these questions about your customers?
* Where do they live by zip/area codes, city, state and country?
* When did they last buy from you?
* Who are your power customers?
* When did they last buy from you?
* Who are your power customers?